Our Terms & Privacy
Last Modified: October 21, 2021
These terms and conditions (the "Terms") is our set of principles, that you should be aware of, and agree with, in order to start using our software and / or services. We tried to make them as quick and clear as possible, but there is still a lot of text. Please make sure you read it, as it gives an overview of the policies we follow, which may affect your experience using our products.
Due to different nature of each software and service, these rules are trying to cover them all, but are not applicable in whole to any one of them. For example, data processing policy is not applicable to a standalone piece of software that is not processing your data.
Processing of your data
Standalone utilities, or the ones that don't connect to our internet services, do not collect any data, and therefore any processing is performed on your equipment is not used by us, ever, for any circumstance.
None of our applications are gathering telemetry, except for mobile apps, which only gather anonymous, not personally identifying information, such as version of operating system used and model of the mobile phone. Desktop apps do not gather any telemetry.
Our internet services are "cloud based", and as such – transfer, store and process your data using third party infrastructure. This may include, depending on your location, Azure or other data centres. Some information you are sending is sensitive by nature, such as voice recording, contact information and payment data. We have different principles for storage and processing of each type.
Sound or video data is not stored in our infrastructure for longer than it is needed to process it. It may be cached for a very short time in order to serve repeating request, but we are talking about seconds here. If that sound was used to recognize speech, we are storing the result of such recognition for as long as it's needed in processing chain – e.g. when that text should be used in synthesis or machine learning process, then it's deleted as soon as mentioned processes end.
Payment data is processed and saved according to the law. Since we are not a payment processing company, it means that your data is stored in two places – our database and payment processing centre. This usually includes your name and e-mail, date, sum and type of transaction. Payment processing company may save more information about you, which is not available nor useful to us.
Collection of information
We are aware of local legislation regarding the processing of user personal information, and we don't ask or save such information. For example, we don't require you to use your real name, as long as payment processing company is OK with that. For products and services that don't imply financial transactions, we don't gather your personally identifying information in any way.
All collection of information is transparent – we never transfer any of it using hidden channel (e.g. telemetry) and sending that information is a process that is always initiated by you.
Authorized user accounts and account security
Whenever you are creating account in our services, you are providing some information that may, potentially, be of sensitive nature. For example, you can use password that you are using elsewhere. For your information, we never store your password, so in the unfortunate event of data being stolen from our servers, all that attacker will get is your contact e-mail.
When account is deleted from our system, it is deleted. If it contains a history of financial transactions, then we have to keep it for around 2 years, but it is kept in separate offline storage for as long as required by law, and not longer.
Prohibited conduct and content
We do not take any responsibility for the way you are using our software and services, and do not, generally, care, how you are using the content, generated by our tools. Restrictions we impose are generally about with our product, and not with the product of our product. It means – if we would make a car, we would care about what you do with the car, not where you are going or what songs singing on the road.
For the software, we prohibit disassembling, but it depends on purpose. You may do it for the sake of personal, undisclosed, security audit, but not for other purpose, such as modifying, repackaging or copying parts of it.
The reason for this is that we don't want fake and possibly malicious versions of our software to appear anywhere.
For online services, we don't allow attempts to circumvent licensing, as that would cause direct financial harm to service provider. We may block violating users and prohibit further use of our services for activity that is causing disruption of service – e.g. denial of service attack or other activity that could disrupt availability of our online services. Note, that heavy legitimate use doesn't fall into this category.
Our online community channels may have their own set of rules not covered by these terms, but it's usually just a common sense – don't send spam or illegal content there.
Your responsibilities depend on what you do with our services, and in what role. Usually you are doing it either as a normal user or a software developer.
Your responsibilities as user of our software and services are limited by your local laws.
If you are developer, using our services in your software, then it is your responsibility to watch over the usage and do not let your software get over quota.
We don't use ads or trackers in our online or offline tools and services.
Term for storing personal data
We keep your data only when we absolutely have to. We don't do it otherwise. We don't have access to your payment data, that's what payment processing companies do, such as PayPal.
It is your responsibility to ensure that data received from our services is checked for basic validity and is not used in raw form in a leap of faith.